Location/place: Kalyan, Thane

Name of company/service: MTS India

Hello Sir,
I was a customer of MTS but now they’ve stopped there service in Mumbai region and before they stop there service I tried to port my number to Airtel but they denied my application because they don’t accept port request from MTS and Today I received the same response from Tata DoCoMo, and now even if I want to I can port out my number to any other operator as I wont be able to get another UPC code coz MTS doesn’t have there service anymore in Mumbai, for me that phone number was so important and now I cant even decide against whom I should complaint… against Tata DoCoMo who took 22 Days to tell me that I can port out my number to them…. or against Airtel who took 15 days for the same… against that retailer who charged me 20 Rs. both the times without even knowing that I can port my number to these operators or not… or my previous service provider MTS… for whom these companies are not accepting the port request….. I am not here to trouble any one but all I wanted is my number back which was 8433300652…Sir Please help….


Comments

3 responses to “MTS PortOut”

  1. Ganesh Mishra Avatar
    Ganesh Mishra

    and for now I am using a temporary phone number 9619068858…. if you can please get back to me on this.

  2. Namaste Mr. Mishra,

    This is to inform you that your concern listed on 20 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Mr. Mishra,

    This is to inform you that your concern listed 20 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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