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Money paid but received any product or any response

Sir,
I, Avijit Kayal, writing this letter regarding a problem faced by me recently. Through Facebook I have got a number of Patanjali where I can get Patanjali Coronil kit. I have called them and I came to know that the number is of a person whose name is Sharma ji from Head office of Patanjali Ayurved, Haridwar. When I asked them I am interested to buy Patanjali Coronil Kit then he refer a number of Gupta Ji who is Marketing officer. After a conversation Gupta ji told that I need pay advance and order minimum of two kit for free delivery. Per Kit costs Rs.545/-, so I have to pay Rs.1090/- and after payment they will process the order and it will take 2 days time to reach me. After making the payment of Rs.1090/- Gupta ji told that the the 2 kit bundle is out of stock now but 5 kit bundle is available then, so if I pay more Rs.1635/- for the balance 3 Coronil Kit then he will process the order. So I have paid Rs.1635/- on 22/07/2020 at 9:10 p.m. They have shared an order no.6797189138 which is not mentioned that it was booked on my name. From that day onward neither Sharma nor Gupta is receiving my call. Only two time they have received my call and whenever I have asked for my order they replied that send the details in whats app. But I have send the details instead of that they are not receiving my phone call or giving any reply in whats app. I do not that what exactly happening. Am I cheated or not ?

Please help me in this matter so that I can get the product if it is booked or I can get my money back. Please look into the matter whether I am cheated or not.

I am sharing the mobile number of Sharma Ji – 7250084743 & Gupta Ji – 9088310239.

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