Modem not collecting and Charges even service disconnected

Location/place: Pune

Name of company/service: Reliance Communications

Hi,

Service: Reliance broad postpaid
Subscriber No: 363809995815

My Services are disconnected since 5th July 2012

1) Today is 2nd august and no one come to collect the modem yet (Even though i did number of follow ups with them).
2) Although Service got disconnected but when the bill generated of 23rd July with full monthly rent of 335.96 Rs!!


Comments

4 responses to “Modem not collecting and Charges even service disconnected”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Cheers,

    RCOMcare

  2. Bhavesh Shah Avatar
    Bhavesh Shah

    Hi

    a) i got mail and message that the wrong monthly charges cannot be reverted back ..
    I am really not able understand why reliance have charged wrongly although services got disconnected on 5th July!!! ….and why should i pay wrong charges.
    —I am really feeling being cheated.

    b) Today is 6th August and still modem is collected!!

  3. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

  4. Bhavesh Shah Avatar
    Bhavesh Shah

    Not sure on which number you were trying to call!!

    Your customer care already have my alternative contact number.

    Anyways note down my mobile number : 9881466821

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