Name of company/service: Aircel
I had requested for MNP from vodafone prepaid to Aircel postpaid and given my all the documents and porting code to Aircel on 28/07/2012(I have receipt of it).
After talking to Mr Vishawjeet (9716099049) – Territory manager in Aircel,I came to know that my case is logged in on 07/08/2012 due to their team mistake.
After that he had stopped attending my call.
On 11/08/2012 evening,I received a SMS from Aircel that my mnp request is approved.Date and Time of Activation is 8/11/2012 23:00:00 but after that my vodafone SIM has stopped working and I had used Aircel sim,it is showing “Sim Card Registration Failed”.
I have interview call from France today and my phone is not working.Who is answerable for this?
I am facing a lot of inconvenience due to this.
Kindly help me.