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Missguiding the costemers

Location/place: jammu,j&k

Name of company/service: dell computers

I have purchaged a Dell laptop in july 2010.Dell dealer forced me to buy only Dell,may be because he earns a good commesion from them..at that time he said that company is giving you full accedental replacement..Now my laptop has got an crack in its base,company is not replacing it as they promsed..and is now telling me terms and conditons.. Through this complaint i want to help all those people who come under these problems.

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