Location/place: Bhatpara

Name of company/service: tata Docomo

Respected sir/ madam,
I am Gourab Biswas regular customer of tata docomo(postpaid). my tata docomo no is 8961246887 & alternative no is 7890414196.email id is- [email protected].
Due to lack of proper communication with Tata Docomo customer care I am misselled the product by a sales executive of tata docomo company. And the person is also duplicate my signature on the tariff sheet. He committed that, on 199 plan I will get ……
1. tata to tata unlimited free
2. tata to others 400 mins free
3. local & national sms unlimited free
But these words of the officer are fake. I have not yet anytime what he promised to me. The company provided the bill, but I will not pay that amount , because of the fake communication.
I also lunched a complain in the Tata Docomo customer care eariler but they didn’t give me any positive response.
so I am reapplying to the customer care & consumer forum to take a positive step towords this matter.
regards
Gourab Biswas
7890414196


Comments

One response to “misselling”

  1. Dear Gourab,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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