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Miss-Commitment about Personal Loan

Location/place: Kolkata

Name of company/service: HDFC Bank Personal Loan

Few Days back call from HDFC Bank comes to me & inform that my Account with HDFC Bank got Pre-Approve Personal Loan, due to my urgent financial requirement i’ve applied for the same & submit all the required documents to bank, now received call from bank that due to some technical problem from Mumbai that they have upload wrong info in system about accounts got Pre-Approve Personal Loan.
Now Bank said that due to the system problem Mumbai has stop all the applications & reject it stating that no loan can be provided.
According to document collected i have plan for my further arrangements but due to clearly mentioning that loan cannot be given im stuck in such a financnial possition that put me into blank zone.
Now i required that bank will process my Loan Applcation & disburse full loan amount to my account to help me out from my Financial problem.
whoever is the responsoble to such wrong information i want to get this loan.
Feels completely harrassed & frustrated because of such kind of committment happens.

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