Name of company/service: PPL
i got a conirmed ticket of train no: 9306, but mispalced the same, unluckly, we reported the FIR at railway station & tried for the duplicate ticket but no one has helped, consulted the station master too, but in train the tt had taken the journey amount again. pl help. as per i know the process is
REFUND ON LOST/ MISPLACED TICKETS
No refund is permissible against lost/misplaced tickets. However passenger will be allowed to travel on the reservation already made on confirmed one or RAC .If the loss of confirmed/RAC ticket is reported before the preparation of the reservation chart, duplicate ticket will be issued on the collection of the clerkage charge per passenger. If the loss of confirmed/RAC ticket is reported after the preparation of the reservation chart, duplicate ticket will be issued on the collection of the 50% of the fare . No duplicate ticket will be issued after the preparation of reservation chart in case of RAC ticket . Loss of tickets be reported to railways immediately to prevent fraudulent refunds on lost tickets.