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Microwave Oven not working after purchase!!

Location/place: Champahati,west bengal

Name of company/service: Videocon

I have purchased a microwave oven , model number VJ20GSL3, from Garia’s Khosla Electronics dated 3rd April 2011. From the very day of purchase, the core heating functionality of the oven was not working. The demonstrator who came to brief about the functionality of the oven, on 5th April (S. Hussain), assured me that the faulty equipment would be taken care of very soon. I got in touch with Videocon sales manager Mr. Mukherjee who kept on reassuring me about either changing the faulty oven or replacing it. Even today, I am waiting some steps to be taken. I have not even used the oven for a single day. I want some strict action to be taken against Videocon

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