Message of attaching Credit Card for Bill Payment without any Request

Location/place: Panchkula

Name of company/service: Idea Cellular

Dears,

I have a Idea cellular no. 9855207010 of Punjab Circle. On dt. 04.04.2012, I received a message from Idea Company i.e.” maintain a balance in your credit card , your payment for idea bill in process”.
But I never authorize idea cellular to attach my credit card. When I called in their customer care 198 for this. They say wrongly we sent message. When I ask for kindly sent Ignore message. They say it is not possible. When I ask for register my request not to add my credit card. They also say we cannot add request. Clearly show Idea company knowingly trying to cheat consumers. I request TRAI to look this matter.


Comments

One response to “Message of attaching Credit Card for Bill Payment without any Request”

  1. ideacellular Avatar
    ideacellular

    Dear Sir,

    We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

    Regards,
    Ideacellular

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