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Material Damaged during transportation, Charged extra money

Location/place: Hyderabad

Name of company/service: Jai Ganesh Packers and Movers

I booked my household materials on 07.07.12 through M/s Jai Ganesh Packers and Movers, Gurgaon from Rewari (HR)to Hyderabad(AP). He informed me that the total estimate will be 20 to 22 thousand and didn’t inform about any other charges. After loading the material he charged me Rs.33300 (23500 transportation charges, 2000 local charges, 4000 insurance, 3400 service tax etc.. They said insurance copy will be sent to you by mail but till now it is not provided to me. Material is delivered on 16.07.12 instead of 13.07.12 as promised. Most of the wooden items got scratches and heavy dents (dining table leg broken, sofa set wood heavily damaged etc.), TV trolley glass broken, Washing machine and Almira painting damaged.

Now they are not lifting the phone calls.

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