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LG TV REPAIRING

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Consumerforums admin
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Location/place: NALLASOPARA

Name of company/service: LG

I HAD REGISTERED A COMPLAINT ON 28/6/2010 DISSATISFIED WITH THE RESPONSE I RECEIVED FROM LG FOR REPAIRING OF MY TV.TILL DATE THREE MECHANICS HAVE VISITED MY RESIDENCE. IT TOOK THE THIRD MECHANIC TO IDENTIFY THE PROBLEM AND ARRIVE AT THE CONCLUSION THAT THE EHT OF MY 29 INCH TV IS REQUIRED TO BE REPLACED. TILL DATE MY TV HAS NOT BEEN REPAIRED. THE EXCUSE IAM RECEIVING NOW IS THAT THE EHT IS NOT AVAILABLE IN LG STOREROOM. THIS KIND OF SERVICE IS NOT EXPECTED FROM A COMPANY OF SUCH HIGH REPUTE. FROM THE EXPERIENCE I HAVE GONE THROUGH I WIL HAVE TO GIVE A SECOND THOUGHT BEFORE BUYING AN LG PRODUCT

Comments

6 responses to “LG TV REPAIRING”

  1. Geetha Anil Kumar Avatar
    Geetha Anil Kumar

    Iam very disappointed by the service offered by LG.I will be forced to approach the media if my complaint is not redressed

  2. Rajendra Chaudhari Avatar
    Rajendra Chaudhari

    I have purchased a LG RT21FA20VW television. I have made compalaint for not working the same my ID is C10A0801381. The representative of the LG had visited to my house after giving two reminders. He advised us that 6006JFBT and 2449Houtput these two parts needs to be repalced. The representative mobile numbers are 9822961442 9764440241. After lapse of 15 days after his visit he has not contaced us. We have approched LG 18001809999 toll free number we not received any positive reply. Now I have come to the conculsion that better not to buy any LG Product. Thanks R G Chaudhari, Pune Mobile 09890404589.

  3. Rajendra Chaudhari Avatar
    Rajendra Chaudhari

    I have purchased a LG RT21FA20VW television. I have made compalaint for not working the same my ID is C10A0801381. The representative of the LG had visited to my house after giving two reminders. He advised us that 6006JFBT and 2449Houtput these two parts needs to be repalced. The representative mobile numbers are 9822961442 9764440241. After lapse of 15 days after his visit he has not contaced us. We have approched LG 18001809999 toll free number we not received any positive reply. Now I have come to the conculsion that better not to buy any LG Product. Thanks R G Chaudhari, Pune Mobile 09890404589.

  4. Bijay Kumar Pradhan Avatar
    Bijay Kumar Pradhan

    Hi I m From Rourkela,Orissa .Unable to resolve Autoswitch off Problem regardless Keeping my TV since 20 days.Despite of repeated visit and phone calls from my side to the service centre which is very heart breaking ,So I wish if such kind of Services LG service centre is going to offer than better to switch some other brand than to follow LG’s Brand Legacy. LG has to look Forward to stop this Kind of monopoly of unknowledgeable Service Engineers and Technical heads who really ruin LG’s Brand name and Fame.I have complained to LG For the same ,my complaint No. is : 1311100 .

  5. rajeeshkumar Avatar
    rajeeshkumar

    MY LG LCD TV having model 32 LH 20 R is not working and the same has been given to the LG CustomerSrive centre at Palakkad, Kerala . They informed that the PCB having part no EBT 58532502 has been damaged and has to be replaced. But they informed that the same is not available now in india. I have been waiting for a couple of month but till nothing could. What should i do to solve the same

  6. A.K. NISHANTH Avatar
    A.K. NISHANTH

    I really disappoinment your service. I called up several times in 18001809999 he told me, we will touch with you in 24hrs, but till now nobody is callup. My customer complaint no-RNA7850012100107. I raise the complaint on 01/10/2012.

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