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Late delivery and DAMAGED product

Location/place: bangalore

Name of company/service: www.shopclues.com

placed an order on 21/05/2013 for

https://secure.shopclues.com/prestige-wet-grinder-pwg-01.html
They have sent me the shipment after a pain full struggle of 15 days on requesting with numerous ways(FB,EMAIL,TWITTER..) .
Finally i ended up receiving damaged product on 07/06/2013 .I have raised a complaint and holding the damaged product , still the struggle continues i really want this to be solved

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