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Item not delivered

Dear Consumer forum,

This is regarding my recent online order made (Order #26015] (October 3, 2020) in Lookpansito registered as https://lookpansito.in/. I have ordered two items of Rs. 698. The transaction was made online through net banking and i have received the email as well as sms regarding the successful payment and order. However, as I have not yer received the items ordered and the contact number provided in sms was 8866626467 from LOOKPANSITO. While i was trying to contact to know about the status I was told that the delivery was returned while i was not contacted by anyone regarding the delivery neither sms that normally sent by the online service providers that the order is out for delivery or such. This raises my alarm that this could be an online crime. While calling today also i got to connect somehow after searching in the internet in 8391092056 a person was responding (male) and telling me that the money will be transferred and sending a link in my number, which i did not opened in view of loads of froads happening now a days in online transactions.

I highly doubt that this is a case of online crime which i bring to your notice and look into the matter so that many consumers can be saved from such transactions and be aware of such things. I am requesting you to take action against such online retailers.
Kindly request you to look into the matter and do justice with the people hard earn money being cheated by such online retailers and to minimize such things in future.

With regards,

tora

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