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Item missing from envelop

Location/place: KANAKANAGAR

Name of company/service: DTDC

SIR, I HAVE SEND ONE COURIER TO HYDERABAD FROM BANGALORE.AFTER FIVE DAYS ITS CAME BACK TO MY ADDRESS AGAIN . WHEN THE DELIVERY BOY COME TO MY ROOM TO HANDOVER THE ENVELOP, I HAVE SEEN THE COVER WAS BROKEN AND THEY REMOVE THE ITEM FROM INSIDE.I DID ACCEPT IT .
SIR I ALREADY TALK TO THE OFFICE PERSON BUT THEY ARE NOT SAYING ANYTHING. THE ITEM WHICH IS MISSING THEY ARE NOT RETURNING ALSO.. WHAT CAN I DO IN THIS SITUATION…. KINDLY SOLVE THIS PROBLEM AND TAKE SOME ACTION…

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