IRCTC irresponsible

Location/place: Jogeshwari Mumbai

Name of company/service: private co


On 7.8.2012, I have booked flight tickets (GO AIR) through IRCTC from Mumbai to Delhi for journey date 8.9.2012, by debiting my credit card account for Rs 10,256.00, that time I received SMS from SBI for the debit, When I took the print-out of the ticket, I saw a word REQUESTED in place of PNR number. I was waiting for the confirmation to be received from IRCTC but till yesterday, they haven’t. Yesterday they told me against my call that, your money is refunded immediately to your credit card account as the ticket was rejected due to system error. Today the rate for that same air ticket is increased to Rs 18900/-

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