Online Consumer Forums and Consumer Complaints Site

Indiatimes shopping product not delivered and order cancelled without in intimation

—

by

AdminPost
in ,

Location/place: mumbai

Name of company/service: shopping.indiatimes.com

Sir,

On the 21st July 2012 i ordered an IPAD 2 wifi black model from shopping.indiatimes.com. I used cupon code provided by them: SHOPCOMP to get a 10% discount on the order amount. Shipping and delivery date passed by and i did not hear form the company. Finally i filed a companint but was given false commitments. Finally on the 4th Aug 2012 i received a mailed stating refund initiatied without any call/mail from sopping.indiatimes.com directly. I have not recved the product and now they have withdrawn the offer also.

Very unpleasent experience. Request you to kindly look into the matter and provide a solution.

Regards

Comments

One response to “Indiatimes shopping product not delivered and order cancelled without in intimation”

  1. Customerhelp Indiatimes Shopping Avatar
    Customerhelp Indiatimes Shopping

    Dear Customer,

    Hello from Indiatimes Shopping.

    Thank you for using Indiatimes Shopping.

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We would like to take up this case on a priority and a customer service representative will be assigned this task to help you out with the issue you are facing while shopping with us.

    We would request you to mail your order id/case id at [email protected] with your updated contact details to assist you better. You may expect a call within 24 hrs of sending your order details.

    You can also kindly tweet us anytime at Cust_Help for updated information.

    Thanks,
    Customer Help Desk
    Indiatimes Shopping
    http://shopping.indiatimes.com

Leave a Reply

Your email address will not be published. Required fields are marked *