incorrect charging.

Comments

2 responses to “incorrect charging.”

1. 

   IdeaCellular

   December 18, 2012

   Dear Customer,

   We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC311047 in the subject.

   Regards,
   Idea Cellular
2. 

   Maloji

   July 9, 2016

   Dear All,
   My complaint is regarding incorrect charging by idea network
   See Below Activated pack.

   18 th June activated pack text-
   Successful (MRP 57, Local + STD Mob@35p/min(First 60 sec of every [email protected]/sec),Val -28 Days). Dial *122# for Best Offer.Dial *999*MRP# for Product Information

   Current account info text

   My Current account information-

   Plan Plan_1376: Local 2p/sec, STD 2.5p/sec, SMS Rs.1/SMS, Data 4p/KB; Offnet [Local Re.2p/sec, STD Re.2.5p/sec, Data 4p/KB]

   If you look at activated pack last month on 18 th June and current account charging (plan plan_1376) then you will find the difference about idea charging- Don’t know if they doing intentionally (its a big problem if they doing the same with all our peoples)
   Raised below complaint info about the same
   Dear Customer, Your concern for Incorrect Charging is registered and would be actioned by 07/11/16 6:06:00 PM. SR No.1-74786231548. To know the status of this SR kindly sms ST 1-74786231548 to 12345. Thank You

   Please suggest as I know it’s long complaint and no one wants to read it

   Thank you