Improper service

Location/place: Bangalore

I had booked my bus ticket from paytm website where the fare for sleeper coach was Rs.649/- I successfully Paid Rs.649 but on the day of travelling I came to know that my ticket is booked for seater and not for sleeper.When I asked the operator for sleeper coach he said paytm has booked your ticket for seater not sleeper but he said amount charged for you is more than sleeper fare. When I went to check on their portal I came to know that the fare for sleeper is of Rs.549/- they charged me Rs.649/- and gave me a seater coach. The fare for seater is too less its just Rs.350/- for seater and when i asked them for refund they are not agreeing on it now.Mentioned below are my ticket details. View your ticket online Dharwad Bangalore Sea bird tourist 2013-04-14 9141338044 ,(0836) 2741996 ,9900063756 Dharwad (10:00 PM) Anand Rao Circle (06:00 AM) Passenger Name Seat Paytm Ticket ID Ticket PNR Ms Sayeema Nidgundi 10 MKHADH TS-RB4145480GPY/1249728 Bus Type Reporting Time Departure Time Status Non A/C Seater/Sleeper (2+1) 09:40 PM 10:00 PM BOOKED Boarding point address Total Fare Location: Dharwad Rs 649.0 Landmark: Dharwad Address: Near Sea Bird Tourists, Next to Nidavani Complex, Jubli Circle.

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