idea cellular cheating with false offer

Hi, I am Santhosh and my mobile number is 9010574292. I got an sms from idea(IA-612345) on june 12th at 8.52pm saying offer for today, get 1 GB 3G+25 TT for 28 days at Rs.154. So I recharged my mobile with 154. I got an sms from 9848001113 saying credited volume 512mb. Exp date 09/07/2014 PRP;500MB 3 G 28d.and I did not get my balance 512MB and 25 rupees talktime. I called them on 16th june 4 times, every time they told the application was down and call after 1 hour. So I called on 17th for the fifth time and one cc person received my call took the details and told they have no such offer for me. But When I gave full details he asked me to cut the phone and with in one hour I will get my balance or at least one of their senior executive will call me back and solve my problem. I waited till 10pm and I didn’t receive any call or my balance. so once again I called them back, this time some other person received my call and he told they had no such offer and they dont have any idea about the message I got. so he told me they cant help me anymore. I am here attaching both the messages.Its an example of how they are cheating their customers. I am going to file a case in consumer court also.Though the money is 154rupees, its their cheating nature, irresponsibility and gross negligence which really hurted me.


Comments

One response to “idea cellular cheating with false offer”

Leave a Reply

Your email address will not be published. Required fields are marked *