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I am not able to connect to markit watch

Location/place: Palampur, Himachal Pradesh, India

Name of company/service: State Bank of India (SBI CAP SEcurities)

I have Trading account with you and my Login ID -xxxxxxxx.My problem is that i’m not getting live quotes or live share prices in market watch. I am not able to connect to market watch. All the settings has been done as suggested.Customer care people tried to solve the bia remote assistance also but were not able to correct it. They assured to correct the poroblem bit nothing was done since 9.7.2012 till today. they are not even responding now.

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