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I am in roaming but not getting connectivity…

Your Location/city: Mumbai

Name of the product/service/company:: Reliance Mobile (CDMA)

My phone No-09322571679
Registered Complain No-104400639, dated 18th July-09
Name: Nitya Prakash Patnaik
Problem:Service of Reliance Communication (No incoming & Out going calls from my phone)

After registering complain with reliance customer care (*363) dated 18th July I got complain no-104400639 & customer care assured that as per the policy your problem will get solved within three days…..today it has already crossed 6 days but no solution is being given to me….On 21st I sent a mail to [email protected]
& sent three reminder mail there after no response…..finally I got a mail that it has got solved but nothing has been done yet…..I am still having the same problem of non connectivity.

Secondly I went to reliance web world at GC Avenue at KOLKATA…..they informed that your roaming is deactivated & shown me the system update.This act is without any reason…

Thirdly these people are foolling customer for last 6days that your probelm addressed & got resolved.

Right now I am at Kolkata & I am having no connectivity because of which I am loosing 10lac Biz. every day…..

Need justice…

If you want I can attach mail communication for your ref. & action

Regards,

Nitya Prakash Patnaik

Reliance Complain.doc (34 KB)

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