HTC G1mobile phone defective product given by rediff shopping

Location/place: India

Name of company/service: Rediff shopping

dear sir
i am purchase online htc g1 mobile order no 7108418 (Rs5648)by the rediff shopping at dated 12.05.12 and deliver to me at dated 17.05.2012 but it is defective. so i complain by email or telephonic ally at tollfree no.18002662333. rediff care mail me to return the product at some particular add. i sent order by blue durt courier service at particular address at dated 30.05.2012 but till 13.06.2012 i cannot receive any response.policy of company return money in 7 working days but no response by the company so kindly follow up the service

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