Hopeless services and supplies form DSK

Location/place: Vasant Lawns ; Thane , Maharashtra

Name of company/service: DSK Heating Systems

This company –viz DSK Heating systems ( address –44/45,Gautam Centre, Near Mangla High School, Thane ( East), Maharashtra ) ; supplies electrical water heaters. The geysers installed by them in my flat at Vasant Lawns are of sub standard quality. We replaced one of them by paying about Rs 2500 extra but the leakage problem persists. The geyser body is supposed to be designed for high water pressure which will be seen by all such installations in a high ris buildings. However this company tries to defend their sub standard product by saying that high water pressure creates the problem. Even after providing pressure reducing valves ( AT OUR OWN COST) in water inlet ; the problem still persists. Company’s mechanics are of sub standard quality and their behaviour is very arrogant. In general this company supplies sub standard quality material and their services are very poor and their approach towards customers is highly arrogant and indifferent.


Comments

3 responses to “Hopeless services and supplies form DSK”

  1. Tushar Avatar
    Tushar

    I also will like to share my experience with DSK heating system. My geyser is bad for last 4 months and after repeatedly following up with their office (contact person -Shradha) customer service deptt (022-25325425, mob 9833934340) i just get dates and no body turns up. Finally a mechanic came and repaired it, the parts used looked like old repaired one,( coil and thermostat). The next day geyser started leaking. Now again I am following with the office but only a rude customer service agent is available to whom you will not like to call again, but there is no choice.

    I only feel that all the builders like Sai Developers should keep away from such suppliers of low quality products.

  2. I took new geyser 10L it was installed in June 2012 and gone bad in 3 month and no responce yet from DSK

  3. Milind/Tushar,

    Can you leave your email address? I would like to log a formal complaint with a consumer court against this company. I too have suffered the same fate as you. Its new geyser and it leaks via the overflow valve, and no water comes out of the hot water outlet.

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