Location/place: Chennai/Ashok Nagar
Name of company/service: Hitachi/Installation
I purchased Hitachi Split AC from Rathna Fan House in chennai on 05/05/2012(Saturday). Service engineer came on 05/10/2012 and advised me to install the machine in roof. But the apartment association not allowing to install in roof, so I called the customer care again and informed them to install it in sun shade. I was asked to get the ladder to install the machine (my apartment is in 2nd floor), I believe it is their responsibility to get
necessary instruments for installation. It is more than two month’s now the machine is not installed.