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hitachi A/C motor not change

Location/place: rajouri garden

Name of company/service: hitachi & croma

respected sir,
i am ajay manchanda from t-62 rajouri garden new delhi 110027 ph no: 9999927449 email [email protected] last year on date (6-10-11) i purchase a window acof hitachi co. 1.5ton model no QC-518ERD & also purchase extend warranty for 2 year from croma c-10 rajouri garden on date (6-8-12)my ac have a giant noise so i call to customer care no for a complaint after some hour a engeenier came & check the ac & he told us the motor was damage & it will be replace tomorrow next day their is not responding from company next day i call on customer care no they ask me our service or spare time is an 72 hrs. that we make it but they not to do anything then i go to croma they give me contact no of head of hitachi service center at furniture block kirti nagar i call to him Mr. shrikant he ask me he check the status then call me but after 4 hrs i call again he asked the motor was not in stock & it will imporat from japan & the time is one month or more my father was heart patient & this ac i purchase for him i am hopeless so please help me as soon as possible
thanking you
ajay manchanda

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  1. 9 years ago

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