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Harrassment in returning my Fixed Deposit

Your Location/city: Bhadohi

Name of the product/service/company:: ICICI Bank Ltd

Dear Sir/ Madam,
I had applied for a ICICI Bank easy deposit card against a Fixed Deposit of Rs. 40,000/- on 8th October 2004 (copy attached ). A letter dated November 8th 2004 along with the card was sent to me stating that the bank is holding the fixed deposit (copy attached ). In December 2008 I requested the bank to deactivate the card and return my FD. They issued a NO DUES CERTIFICATE dated January 24 2009, and told me to present it to the branch for release of fixed deposit. Since then I have been running from branch officer to officer but have not got the FD. The branch manager has told me get in touch with customer care but they have not been of help. The messages sent to ICICI Bank customer Care were also of no help they tell me to get in touch with the branch.They are making me run from Bhadohi to Lucknow every now nd then but I have not received my money back.This has put additional burden on me financially as I have to spend a lot of money to travel to and fro to Lucknow.

I request you to kindly solve this problem at the earliest and the bank to be made accountable for harrasement of customer.

Thanks,
Mohd. Humayun Ali Khan

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