Name of company/service: tata tele services limited
I had taken a Tata photon plus postpaid No-9238004588 from bhubaneswar,orissa on december 27th 2011.
I had got an valid free offer usage for 2 months.After two months of free usage,I requested the tata photon customer care to terminate the current bill plan of 950 per month and change it to either pre paid or minimal usage plan available.
However tata photon guys said it is not possible now and you have to pay according to current bill plan of 950/month.
I continued to receive the bill of next month.however i did not pay the bill since i had requested them to terminate the current plan.This resulted in a outstanding payment of Rs.1251 dues.
Today I received a phone from patiala house court .They threatened me that a case file 007/11 has been registered by advocate R.K CHAUHAN against me and I need to appear in the court proceedings and pay a heavy fine.I panicked and they continued to threaten me that you have to go for proceedings and pay heavy fine . However i did not receive any legal court notice from any advocate or patiala court.I finally had to pay the outstanding RS 1251 dues.Finally after going through internet forums,I found out that these calls are fake and they are unknown third party recovery agents to threaten customers.
1.I have to say that TATA TELE SERVICES LIMITED IS USING SUCH THIRD PARTY UNKNOWN RECOVERY AGENTS TO THREATEN CUSTOMERS AND RECOVER THE PENDING BILLS.
2.IN SPITE OF SEVERAL PHONE CALLS AND REQUESTS ,TATA PHOTON DID NOT TERMINATE THE CURRENT PLAN AND THEY BILLED ME FOR THE NEXT MONTH ALSO.
3.A SIMILAR CASE ALSO HAPPENED IN BHUBANESWAR,ORISSA
I am fully determined to make an example of this unethical company, so that it will not try to harrass other customers in future. Tata tele services has stooped so low to bring goondaisim for recovery of payments. Not expected from one of the leading Telecom Players.
I would like to complaint against tata tele services for mental trauma, threat of life and scare to my family and defamation for me in my society, where i respectfully live.