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Harrasment with delivery of product

Location/place: Kolkata

Name of company/service: The Mobile Store

I ordered a phone from Mobile Store on 28.07.2012 With online payment. On site it was mentioned a shipping date of 6-8days. Whereas on the email it was mentioned 3-5days.Anyway its 12.8.2012. 15days since i ordered my product but yet to get my delivery. With everytime getting a different answer about my product from the customer care cell.
Companies with such business policy should be immediately scrutinise.

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