Harassment by company by deactivating the mobile number

Location/place: Sonepat

Name of company/service: Tata Docomo

My Name is Anil Sharma and I am a permanent resident of India. I had been using a prepaid number (7206872606) of Tata Docomo in Haryana State of Inda Since May 2011. My permanent residence is in Shimla Himachal Pradesh. I got issued this number on my Voter ID Card of Himachal Pradesh. After some time I converted this number into postpaid by company Name. But due to network problem I asked the service provider to convert it into prepaid on my name. For this they asked my address proof and ID Proof. I submitted all these documents on 14th may 2012. But after two days i got an sms that my documents have not been submitted. I again submitted the documents twice on dated 18th, 25th May 2012 respectively. But every time I was being told that your documents are not submitted. On 6th June suddenly my number stopped working and on 8th June I again submitted the documents. still they didn’t activate my number and my number got permanently disconnected. After repeated communication I they didn’t responded & refused to reactivate the number and now I have incurred a huge loss due to this.

So request you to take necessary action against service provider.

Regards

Anil Sharma

8059170169


Comments

2 responses to “Harassment by company by deactivating the mobile number”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO

  2. but i didn’t get any response from your side till now

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