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Harassment by Collection Agency

Location/place: Delhi

Name of company/service: HDFC CREDIT CARD

Hi,
My name is Saurav Kumar.I m holding hdfc gold credit card(4346781011302676) from last 3 yEARS.In May 2012 I had my sister’s marriage,due to which i used my whole credit.From last few days I am getting collection calls on my mobile.I can understand if I am not paying bill on times,I will certainly get these types of call.I make them aware about my concern.What they did they started calling my mom and dad number,which I think is wrong.They call them,harass them and used abusive language.I think if card is on my name,then I am only one who is liable to pay the bill,You guys cant go and harass my parents.
My concern is that if I have credit card wid your bank n I have sum emergency then certainly I will use your card.N if its a paying account,how come you guyscan call my parents and harass them.These guys are calling from 011-66219091,011-66255294 and so on numbers..N if its wid debt collection company then the employee over dere know how to talk to consumer.they should try to understand customer situation.

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