Handset show problem within 1 week of purchase

Location/place: Pune

Name of company/service: Sony Erricsion

I have purchased a sony erricsion mobile model U20i on 5th june 2011 after 2 days its having a problem as camera autometically shut down ,for this i have send it to the service center in Nagpur,They told me that its having a problem in its motherboard and it will take time upto 1 month in repair the workorder no. is SE311ANU11100. Now i want to replace the same set with a new one when i talked to there executives regarding this they told me do what you can we will not do anything regarding this . Please suggest as i am in a big trouble after purchasing this the handset price is rs. 13005 .


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