Location/place: New Delhi
Name of company/service: Nokia
My self Deepak kumar, I have purchased Nokia 5800 Xpress Music before 1 year, now having problem (Music not supported, phone gets heated, automatically switched off & Lock key not working properly) in my handset. I have visited two service centre first Kohat Enclave Nokia Service Centre & Lajpat nagar Service Centre. but problem yet to resolved.
Lajpat Nagars- JE says that your phone is in out of warranty because having phsical damage (lock key not working properly this is physical damage as per JE) and JE of Kohat Enclave Service centre not able to resolve the issue.
I have repeatedly called to customer care but solution not given by them.
Now, my handset gets out of warranty becuase it’s become 1 year of purchase.
Nokia is a branded name, on which people have whole trust.
So, please make this believe continue.
A unfortunate/poor Cust-mer.