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Godrej AC Servicing Problem Under AMC

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Location/place: Sahibabad

Name of company/service: Shivay Electricics(Godrej Authorised Service center)

Dear sir,
I have been using godrej AC for four years.But last two year experience is very bad.My ac is not cooling.My AC is under AMC with Godrej service Center(Shivay Electronics,gaziabad). Last year they charged 5000(about) rupees for coiling coil,but still AC’s is not working.They are visiting my house after compain and every times they have new idea to waste another 15 days.Godrej CC is closing my compain without verifing our sign. Perhaps Godrej CC service is worst in the world. Customer Care is never ready to write compain against their Service Center.Even Shivay Electronics owner Mr.rastogi is not replying properly.
Can this forum will help me?

Comments

One response to “Godrej AC Servicing Problem Under AMC”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Customer,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

    Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511 / 1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

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