Name of company/service: FUTUREBAZAAR.COM
I have ordered Skechers Shoes (Order Number 5064695715) from Futurebazaar.com November 3, 2012. After seeing their Clearance Sale promotion I made decision to order from this company. I had paid an amount of 1004.25 INR after all discounts under their clearance sale.
After ordering a shoes of 1000 bucks, i was keenly waiting for my branded shoes to come. But when I receive product. I found that Futurebazaar had sended me Secondhand/Used Shoes, size is also 1 size lower, was also an repaired shoes, on its box, the defect was marked by some person.
I was shocked to see that such big shopping company is cheating in such a way. Within 15 minutes of item receipt from courier, I complaint to them through email. After long follow-up, they asked me to drop the product after packing myself to BIG BAZAAR customer service desk in my city. After packing at my own cost, I went to Big bazaar, but their security peoples restricted me to come inside with parcel and deny to have any relationship with futurebazaar.com. After long discussion with Big bazaar peoples, they accepted the product after 1-2 hours long procedure involving Gate pass and security clearance for parcel.
After that, I had to send the scanned copy of return receipt and details to futurebazaar by email. I did the same and after long followup, they refunded my money on 19 November 2012.
Their company confirmed me that they will give me 500 Rs as compensation against the cheating/fraud done by their company and all the inconveniences caused to me by now. But the same is not received till date and their company also not replying now.
This is the true image of Futurebazaar….
If i did not receive compensation in within one week, I will fire case against their company in Court.
Expecting a Resolution of the Matter…
Harsh Pratap Singh
Order Number 5064695715
Email [email protected]
Contact Number 9479395793