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fraudly deactivated my no

Location/place: indore

Name of company/service: Idea cellular company

i m frausted now its since 23rd dec my idea no 93021 15027 is deactivated due some idea technical issue.
and this is my business no, getting tonns of calls every day and i dont know how much loss i had beared due to this idea fool people just frusted listning the word wait for another morning………………………………………………………….ND THE MESSAGE BEING THE IDEA NO U R CALLING IS NOT IN SERVICE……IDEA KA NO SEVA MAIN ANHI HAI what is my impect on my business customer and my business dealer that i m so frustrated due to this idea fool people

the problem was that my no was ported from reliance to idea from past 7 month and i was using it in pre paid…
i got a call from idea office that my no has been selected as a silver no and they will provide me some best post paid plan so i agreed…
when i had given my documents and processed for pre paid to post paid my no got deactivated automatically
for this i had complaint to customer care but they are saying they do not have any knowledge about it go to nearest idea point. my no is not showing on there depatment and i have to visit nearest idea point we r not able to look out on this issue

i went to nearest idea point they told me to go to head office i.e. at indra prasth tower indore.
when i visited to nearest idea point they took 5 days just telling me every day within 4 hour within 12 hour, next day in between i visited indraprasth office too…and the manager of jawahar marg office just talkin nonsence telling me my phone problem and he got engaged in his stupid nonsence chat with some other person and just trying to ignore me……i told him i have bought new phone and i just tried my sim in 3 different phone….when at last i asked what r u doing against my complaint he told me go to indraprast tower we r not abel to solve ur issue we r franchaisee only

when i visited to indraprasth tower they told me to go to nodel desk
same here the person on this office done the same and wasted my another 2 days

when i went to nodal desk…
when i went to nodal department on 31st of december tthen i talked to mr bijo the nodel officer he told me my no has some technical issue and he had forwarded complaint mail to pune technical team and took my alternate no and told me on monday morning it will be activated and told me because it was saturday i m taking time otherwise it wolud have been sorted within two hour said mr bijo on 31 dec evening 4 pm. and now i do not have to worry and my problem will be solved
but on monday
i called again and again line was busy and when it got connected they were not givig phone to mr bijo
i called again and again and alternatively they just keep fooling me mr bijo is not here the other officer are not co operating and just always telling me to wait wait n wait every time i called they say mr bijo is not on desk he is on lunch or he is not in office he is out for ur work only n keep telling me that he is sorting ur issue
i wannna know if he is sorting my issue then why he is not coming on my phone
just told me on evening to wait for another morninng
but story begains agains….same thing they were telling mr bijo is not on desk call after some time just fooled me in different way i was unable to stop my anger on them y mr bijo is coming on phone what they told me to call him on his mobile and cut phone
when i asked his mobile no he told me that he is not having it and he will not provide it to me

this whole process has just given me loss of ……………………. so much rupees and my mental frustration and mental harassment i cant bear it just tell me what should i do or where should i go for this issue
i have to file a charge of rs 10,00,000 case against idea cellular co for this whole process

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  1. 8 years ago

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