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fraud/cheating

Location/place: new delhi

Name of company/service: pepperfry.com

Select Period From : To : FIND IT
1 Item(s) Show per page
Order no. Order date Status Amount Details
100200492 7/12/12 Confirmed Rs.1,108 VIEW
pulkit chhabra
A-3 2nd FLOOR NEW MULTAN NAGAR
NEW DELHI, New Delhi, 110056
India
T: 9971997121 PRINT ORDER
Order Mode: Cash On Delivery
Product Name Quantity Total

Philips Steam Iron GC1903/21
Orderd : 1
Invoiced : 1
Rs.1,149

Evolution Home Cotton Soft Jacquard Towel
Orderd : 1
Invoiced : 1
Rs.459
Sub total :
Rs.1,608
Shipping & Handling :
Rs.0
Cash on Delivery :
Rs.0
Discount (PEPREGJA5DT) :
-Rs.500
Charity :
Rs.0
Total Amount :
Rs.1,108
1 Item(s) Show per p

when i received this order the delivery boy charged me Rs 459 instead of Rs 316. when i complained them they said that its our technical fault and we cannot refund the money and therefore u also have to pay Rs 1149 for the steam iron instead of Rs 792. They Re Harrasing Me mentally by talking rudely and by also saying that we will cancel the order and u will have to buy again and pay extra amount.
pepperfry is doing fraud and is cheating the customers. Why should we suffer because of their Technical Fault.
If they do not Refund me the amount I will File A consumer Case against Them.

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