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fraud with mobile gprs

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: bmanghata ,24pgs(s),west bengal&lt;/p&gt;<p><b>Name of company/service</b>: airtel</p>my airtel mobile gprs service down since 4/5/13till now.i launch complain company customer care many times and every time they assured me it will be in a few hours leaving with a complain ref.no.last time that is today they gave a ref.no. that is RMPTO 40507153188.but problem not solved yet and it cost nearly rs.500&on with so much time and business deal loss

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