Name of company/service: Axis Bank/Bajaj Allianz Insurance
The insurance claim on fraud transaction on my Axis Bank travel card is rejected by Bajaj Allianz bicause the claim was not lodged within 7 days of the fraud transaction.
A brief description of the events
The Card No 4213 2790 0031 8183, issued by AXIS Bank, in my name, at my office address ( RioCare India Pvt Ltd, Plot R 39, TTC Industrial Area, MIDC Rabale, Navi Mumbai 400701) and for use in case of foreign travels.
I had last used the card in Ukraine in the month of March 2011 during my visit there.
When I checked the balance on September 26th 2011, as I had to travel outside India the next day, I discovered that there had Seven ATM withdrawals amounting to USD 1707.80 on 2nd of May 2011. These transactions were not done by me as I was in India on that day. The Immigration stamps on my passport show I was in India on that date.
I lodged the FIR after my arrival from my trip on 15th October 2011
I lodged a complaint with the Axis bank Ombudsman and Insurance Ombudsman. The Insurance company has rejected the claim.