Fraud Site Selling Dead and Damaged Mobiles

Hi, my name is Jyothi from Chennai (Tamil Nadu) I would like to file a fraud complaint against Ezzat Mobiles website: with their office at address: 243, Princess Street, Chandra Mahal, Next to Parsi Dairy farm, Inside Monginis Cake Shop, Near Marine Lines Station East, Mumbai – 400002, contact numbers: +91 9321115253 / +91 9222105253
+91 9867627551 and email id as follows:
[email protected]
[email protected]
[email protected]
[email protected]

I purchased a mobile from this site on 19 Dec 2016 and this is the confirmation mail from them,

Ezzat Mobiles 4G Phone Generation
Dec 19 (9 days ago)

to me
Greetings of the Day
ur product has been shipped thru Bluedart courier website add is toll free Bluedart hotline nos 18602331234 tracking nos is- 59556832926


It was delivered to me on 24 Dec 2016 by blue dart courier on COD. As soon as I received it I opened up the parcel and took the phone, I found the screen panel is dislocated, I inserted the battery and switched it on, it just vibrated and went blank didn’t work at all. I tried to charge it thinking the battery would be dead for almost 2 to 3 hours, but all in vain it didn’t work at all. They sold me a dead damaged phone, I immediately called all the numbers provided by them for almost 15 to 20 times, they didn’t pick my call, I mailed them about the issue they didn’t reply. Later lately they sent me a mail saying;

There is no issue in the phone our team has check twice n than only desptach the phone
About the glass if ur phone has fallen from hand it might come out

Still allowed us some time, our team will call you .

I immediately called them, but this time they started diverting my calls. I also sent them mail about what happened exactly, they just stopped replying me completely and ignored me so finally I decided to file up a complain at this forum. Its my kind request to you to do something about my issue, I want replacement or refund. Bann that site so that we can save other people to be cheated and exploited by them. I want justice through consumer forum.

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