Location/place: DELHI/ BANDA
Name of company/service: Solution Point India
——– Original Message ——–
Subject: TDR Status
Date: Fri, 13 Apr 2012 22:53:44 +0530
From: JAY SONI
To:
CC:
Sir/ Mam
I have filed TDR on 24th feb 2012 when I will get status for my TDR.
Transaction Details
PNR Number: 4438001094 Ticket Type: eticket Transaction ID: 0451991479
Booked On: 3-2-2012 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 24/2/2012 Railway Zone: NR Bank: SBI Debit
Total: Rs 214.00 Train No: 12779 Ticket Charge: Rs 204.00
From Station: JHANSI JN(JHS) Quota: General To Station: H NIZAMUDDIN(NZM)
IRCTC Zone: CCM/Refund, Northern Railway New Delhi
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 JAY PRAKASH SONI 23 Male S6 0006/ UB Booked
TDR Details
Reason For TDR: Train Missed As Connecting Tra
in Was Late. TDR Status: Reference No:ekt2012022404341771
TDR Zone: NR TDR Filing Date: 24-Feb-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
Thanks & Regards
JAY PRAKASH SONI
9953018384
[email protected]
—
Dear team,
Please look into the matter.
Regards,
Rajmani pathak
Executive/etickets/IRCTC
[email protected]
www.irctc.co.in
[email protected]
Apr 5
to me
REGRET Dear Customer, With Reference to your PNR No:4438001094, we regret to inform you that refund is not admissible as informed by Railways through their letter no : REGRET/02.04.12/NR and the reason being : 00905-NR/OL12 As per chart passenger has travelled In case you require any further assistance, please mail us at [email protected] or call us on 011-23345900 With regards, TDR TEAM
tdrprocess [email protected]
Apr 18 (12 days ago)
to me
Dear customer,
We are extremely sorry to say you that your PNR No. 4438001094 has been Regreted by Railways saying that “As per chart passenger has travelled ”
Regards,
TDR TEAM
[email protected]
Sir/ Mam
As you send me the detail that I travelled in given train but I provide all detail from which train I travelled after my Booking train missed. Details given below as
BANDA JN TO JHANSI JN:- UTS 20M3ACN3U4 Ticket/ G.C.:- 61394277 on 23/02/2012 TIME:- 15:17
JHANSI JN TO HAZART NIZAMUDIN:- UTS 20EOACO254 Ticket/ G.C.:-57606361 on 24/02/2012 TIME:- 00:04
After taken JHANSI TO ZNM ticket, I went to Train No. 12621 and Train Name TAMIL NADU EXP. Where I paid an amount for a seat in Sleeper Class Coach No. S7 and Seat No. 1. Which details given below as…
Date of Issue:- 24/02/2012 Excess Ticket No. 01-312344 Station Name:- Jhansi Train No. 12621 Collect Amount at Station:- Jhansi.
I paid to travel Jhansi to Hazart Nizamuddian for Rs. 102/-.
I think this is sufficient to you people that I didn’t travel in GOA EXP. with PNR No. 4438001094. I think on GOA EXP. which TC Allotted by IRCTC which one made great mistake in preparing chart. So check the details. If you people need all tickets scan copy. I will send all of these. But I am surprised with IRCTC misbehavior after more than one month. If you are not able to pay given amount than you can send a mail. I never send again mail on this topic.
Jay prakash Soni
Apr 12
to care, tdrprocess
Sir/ Mam
Can you people tell me how much time will be taken by you to reply for mail. Please reply for mail as soon as possible. If you are not able to reply of given mail. Than finally, I will lodge complaint as consumer court and DGM of Railway. And one request to you please tell me the name of TC and his zone which one showed me that I traveled in Goa Express.
[email protected]
Apr 13
to me
Dear Customer,
Please note that afresh reminder has been given to the concern
department for taking some rapid action on given issue. So please
co-operate with us in this regard till receiving any update. As soon
as we will be in receipt of information, the same will be conveyed to
you.
Thanks & Regards
Sumeeta
Executive, Customer Care
[email protected]
Ph: 011-39340000
www.irctc.co.in
tdrprocess [email protected]
Apr 14
to me
Dear customer,
We are extremely sorry for the inconvenience caused to you. Kindly note that your case has been regretted by Railways, if you have any proof of not travelling then please specify so that we can again forward your case to the concerned Railways to chase your refund.
Regards,
Sajjan Kumar Kashyap
Executive/Refunds/IRCTC
[email protected]
Jay prakash Soni
Apr 15
to tdrprocess, care
Sir/ Mam
I will also show to you people all proof that I had not made any travel in Goa Express on given date. But firstly you people tell me the source of travelling that I traveled. You people also send me the chart of travel date and which person travel on my seat and the TC name who made this fault to show me as traveled. I will take my refund to you any how and also compensation on given mail that show me as traveled by file a case in consumer court as soon as possible. On the behalf of This mail send from the TDR given as…
Apr 5 (11 days ago)
to me
REGRET Dear Customer, With Reference to your PNR No:4438001094, we regret to inform you that refund is not admissible as informed by Railways through their letter no : REGRET/02.04.12/NR and the reason being : 00905-NR/OL12 As per chart passenger has travelled In case you require any further assistance, please mail us at [email protected] or call us on 011-23345900 With regards, TDR TEAM
so I need all documents that proof I traveled in GOA Express. I will send all proof when you show I made travel as soon as possible. You people please send all required documents as soon as other wise finally I will be claim for compensation after one week.
Jay prakash Soni
Apr 18 (13 days ago)
to tdrprocess, care
Sir/ Mam
Please find enclosed attachment of TDR Proof. In which 4 item mention given as
1) BANDA TO JHANSI TICKET
2) JHANSI TO NZM TICKET
3) EXCESS FARE TICKET JHANSI TO NZM
4) E-TICKET OF JHANSI TO NZM OF GOA EXPRESS
In E-ticket no cross tick. Because I didn’t travel on Goa Expess. I
send all proof of TDR Refund. Now you people please send all detail
which I required in early mail. Please provide me all detail as soon
as possible. Other wise I have only last option to file a case on
Consumer Court.
Jay prakash Soni
Apr 18 (12 days ago)
to gm, gm, tdrprocess, bcc: drm
Sir/ Mam
Sir please check complete mail top to bottom. I sends to you people all proof of not traveled ticket. Now I want TC Name & Contact detail which made the fault chart on 24th Feb 2012 and Passenger name which one traveled on my seat as soon as possible. I wants my and also compensation of First mail which showed my traveled.
Please its a request to provide the detail of TC and Passenger. I required both as soon as possible.
Thanks & Regards
JAY PRAKASH SONI
9953018384
tdrprocess [email protected]
Apr 19 (11 days ago)
to me
Dear customer,
We are extremely sorry for the inconvenience caused to you. Kindly note that your refund case of PNR No. 4438001094 has been reopened & forwarded to CCM/NR Railway on dt.18-apr-2012 for further processing of your refund. As soon as refund, if any, received it will be credited to your card account.
tdrprocess [email protected]
Apr 20 (10 days ago)
to me
Dear customer,
We are extremely sorry for the inconvenience caused to you. Kindly mention your valid/correct PNR No. booked through IRCTC in the mail body, to chase up your case with the Railway.
Jay prakash Soni
Apr 20 (10 days ago)
to ggmits, drm, feedback, etickets, tdrprocess, gm, bcc: gm, bcc: care, bcc: ggmtm
Sir/ Mam
What you people wants and why I provide my PNR NO. You people checked in record and on TDR file. What is your duty ? I think now enough from your side. I already provided all details to you people. And I always ask for TC name and Passenger name which made this fault but you people always ignore this. I will be made directly complaint with CCM of Zone. Please provide me right answer as soon as. If you people and Railway also not interested to provide my name money and required documents than you people send me a mail to ignore all these things. I am very tried to mail you people again and again but it’s enough now I will be answered on High Court with Corrupted TC and Passenger.
Please don’t under estimate this mail. I will be filed a case against TDR and Railways Corrupted Employee on High Court.
Thanks & Regards
JAY PRAKASH SONI
9953018354
Jay prakash Soni
Apr 20 (10 days ago)
to ggmtm, etickets, tdrprocess, ggmits, drm, feedback, bcc: gm, bcc: gm
Sir/ Mam
I can’t send you any detail. I have already send all documents by scan. Just checked your record. After more than two months ago you people asked for PNR NO. How you can say on first mail that I made traveled. You Just forward this case to CCM of zone. Please reopen this case and give me proper answer as soon as..
Jay prakash Soni
11:11 PM (35 minutes ago)
to tdrprocess
Sir/ Mam
can you people tell me the progress report of my case REGRET/02.04.12/NR. How much time taken by you..
please provide the detail ASAP.
Thanks & Regards
JAY PRAKASH SONI
9953018384
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