Name of company/service: Phoenix ARC(RBS NV Bank)
I would like to draw your kind notice that once I was a credit card holder of ABN AMRO Bank. Recently
Two month back I received letter from Phoenix ARC Private Limited requesting me for payment of Rs. 4232 on Credit card number 7777777772196282. I replied then through mail asking details about, The Phoenix ARC replied that I was caring below credit card number from The Royal Bank of Scotland N.V.
I was having Credit card from The Royal Bank of Scotland N.V bank but the card number was not as mention below and I had already closed the my older Credit card and the credit card with number 777777777219628 is not with me and either not received such credit card in past. I had also mail from The Royal Bank of Scotland N.V bank the I had closed my entire previous card with no dues.
I replied the case to Phoenix ARC that I was not having any credit card with such number but they denied and replied stating they are having details . I asked details from Phoenix ARC like date of issue, mailing address and business statement but Phoenix ARC is not providing me any of details and enter my record in CIBIL as defaulter having dues of Rs. 4232.
I had applied for Home loan in SBI and due to this history the file is not processed
My humble prayer is that please help me to have proper justice so that they remove my name from CIBIL report. Your immediate intervention in this matter is solicited.