Location/place: Delta-2nd Greater Noida.
Name of company/service: LAVA Mobiles
I have purchased a Mobile of LAVA company through INDIATIMES SHOPPING online portal..
With a 1 year warranty by the company..
After few months of purchase the speakers of the phone blew off,and the charging slot was not working. When contacted to the customer care of LAVA no proper responsewas given.. and when I (personally) visited the authorised dealer of sector-15, NOIDA. He simply rafused to take the phone.I have visit the different authorised centres many a time but thats of no use. And now after the Warranty has expired the company is not responding to any calls…
The details of the purchased mobile are below:-
Date of purchase-14/7/2011
Invoice no.- SB-373
Sub order no.- 3944956
Total amount- Rs.2931.00
Pl.take the necessary action at your end. My phone No. 9313345418., email id [email protected]