CLICK HERE TO WRITE A COMPLAINT |
Fraud BY ACT broadband
Location/place: Bangalore
Name of company/service: ACT Broadband
SAF : 8021 Executive name : Rajesh -8095551940: Technician no : 7829012586
29 May’13 i decided to go for the ACT broadband & 3rd June’13 i submitted the papers with payment. It all took only 2 calls. Rajesh the executive informed it ll take 2-3 days or max 4-5 days for installation, it is after 5th day i started questioning them they started ignoring the calls, fail to give the information , do not reply to messages,
i called 5 times their customer center for which i am charged 20Rs every time i call cos of the waiting. i blasted the call center and asked him to set up call with his manager. they PROMISE generally ACT’s drama. but they fail to oblige,
Its really a MYTH that ACT broadband is good but the mental torture u face is immense. However airtel had more professional approach towards installation my previous service provider.
Both ACT Technician & executive are hard reach very difficult to connect with them – they take the calls if it is from some other no. Ignore the calls complaints.
Out of frustration i asked for the money refund & i don not want the connection, so far neither manager nor executive / technicians taking the calls,
Bunch of incapable people. I here by request all the readers not to opt ACT its great deal of torture u r inviting. !!
i have recorded some of their calls & try to upload them, U can decide upon that.
IF ANY ONE FROM ACT IS READING THIS PROVE ME WRONG ! give me the service i require else refund my money.
We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Please provide us your registered contact number and we will get back to you ASAP.