for non-refund of cash by naaptol for supplying damaged product

Location/place: howrah,west bengal

Name of company/service:

sir i purchased a karbonn smart tab worth rs 6990 from which was delivered to me on 7th june 2012 .it turned out to be damaged because it doesnot supports any camara connected to it using a usb port and no.2 that there is written in the tablet that it will support airtel 3g data card but it is not supporting it. i have also lost my 1200 which i used for purchasing airtel data card.i complained a number of times to naaptol but they are not ready to refund my money.they say that i will have to get it repaired……sir why will i get repaire a brand new product .please help my sir for my money.

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