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for lodgment of complaint against reliance infocom ltd kamptee road ,nagpur.maharashtra
Location/place: nagpur.maharashtra
Name of company/service: reliance infocom ltd kamptee road ,nagpur.maharashtra
Respected sir,
i was using a postpaid cdma reliance cervice for a mobile no.9372467583 .
this no was out of cervice at that time in the month of 12 july 2011 time .to restart this no i went to the above mentioned reliance office.when i asked them to start my service,they told me to pay a charges of Rs 235 /-.thereafter i paid the same amount by debit card trans id pos 55226760104306951 ref 67.dated 12 jul 2011. at dat time he did not give me a bill saying that because of some mechanical problem can not generate a bill.eventhough after payment of bill,my no. has not activated.when i asked about that to reliance customer care. they told me that there is no such payment from my account.but when i have check my acount balance there is deduction of rs 235/- on the same date on the name of reliance infocom ltd.we i asked abot that in above mentioned office.he just saying that i will get back my money. Now one month over but still i have not get back my money till date
so kindly consider my complaints and take a necessory action.
THANK YOU.
DATE- 23 sep 2011
9. 00 pm yours sincerly
– Manoj Kushwaha-
mob-9579178963.
Hi Manoj,
We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.
In future, you may also write to us at http://on.fb.me/fzplqp.
Regards,
RCOMcare
Hi Manoj,
We tried to call you on your phone number but could not reach you as there was no response.
You may also write to us at http://on.fb.me/fzplqp with details for the assistance required.
Regards,
RCOMcare