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flipkart not delivering product ordered

I ordered guitar which costs me rs 1590 during big billions day from flipkart. It’s delivery date was 18.10.2018 but it’s 5.11.2018 now and they have yet not delivered that product to me. I called flipkart customer care many times and lodged the complaint 2-3 times but everytime they gave me vague assurances. and now flipkart have itself returned my product . My order number is OD113596211481645000

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