Name of company/service: Ferns & Petals
I had placed an ordered a gift hamper to be delivered at a particular time for which Ferns and petlas cost Rs. 300 extra. But, my order never reached on time. On complaining, they informed that they are sending gift voucher which i can redeem on my next purchase. This is absolutely ridiculous. I had written to them to transfer money back to my acount but to no avail.
Please suggest what can be done.