faulty device, just been 2 weeks

Location/place: kolkata

Name of company/service: samsung mobile

hi i have it has been two weeks that i have bought tab 2 p3100 and it worked for few days then i had to take to Samsung service
center and they said it would take 3 days to fix it but it has been a week but they are not able to fix it . They are not taking this a high priority and i am out my patients please help me to escalate this matter, i want my money back or a fresh device.


Comments

3 responses to “faulty device, just been 2 weeks”

  1. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  2. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

  3. Dear Customer,

    Thank you for becoming a patron of Samsung product and writing to us

    We sincerely regret the inconvenience caused to you. With reference to your query we are still waiting for your contact details so request you to kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

    Thanking and assuring you for best services always.

    customer Satisfaction
    [email protected]

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