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false information and balance deduction

Location/place: gujarat

Name of company/service: idea

i got a recharge on 20th that was for the free message scheme.instead of 100,200 msgs per day must be provided.i even got my complaint registered but there was no use of it.everytime i called the customer care they say your problem is solved but evrytime i exceed 100 msg they deduct my balance and dont refund it back.

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